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Every order placed through our website is subject to review and acceptance. After your order is received, we verify product availability, delivery eligibility, and order details before confirming processing. We reserve the right to refuse or cancel an order if products become unavailable, incorrect information has been provided, duplicate orders are detected, or other operational issues arise prior to dispatch.

We currently operate exclusively with Cash on Delivery (COD). Payment must be made in full to the authorized delivery representative at the time of delivery. Customers are encouraged to keep the exact payment amount ready to ensure a smooth and timely delivery experience.

We strive to keep all listed products available; however, inventory levels may change without notice. If an item becomes unavailable after an order is placed, we may contact you regarding suitable alternatives or cancel the unavailable portion of your order before shipment.

We make every effort to provide accurate product descriptions, specifications, dimensions, and images. Minor differences in color, finish, texture, or packaging may occur due to lighting, display settings, manufacturing updates, or supplier variations and should not be considered defects.

Orders are processed as quickly as possible after confirmation. Delivery times are estimated and may vary depending on product availability, destination, courier operations, weather conditions, holidays, or other unforeseen circumstances. We work to ensure timely delivery whenever possible.

Orders may be canceled before they are packed or dispatched. Once an order has entered the shipping process, cancellation requests may no longer be accepted. Customers are encouraged to review their order carefully before completing the purchase.

Changes to product selections, quantities, delivery information, or other order details should be requested as soon as possible after placing an order. Modification requests are accommodated whenever operationally possible but cannot be guaranteed once order processing has begun.

Every product undergoes quality inspection before dispatch and is securely packaged to help protect it during transportation. Packaging materials are selected to minimize the risk of damage while ensuring products arrive in excellent condition.

Customers are encouraged to inspect the package upon delivery before completing the Cash on Delivery payment whenever permitted by the delivery service. If visible damage or package tampering is noticed, it should be reported immediately to the delivery representative.

Customers are responsible for providing accurate shipping details, recipient information, and ensuring someone is available to receive the order at the delivery address. Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.

Products should be used according to the instructions, recommendations, or intended purpose provided with the product where applicable. Improper handling, misuse, unauthorized modifications, or negligent care may affect product performance and customer satisfaction.

By placing an order through our website, customers acknowledge that they have read, understood, and agreed to these Terms & Conditions. Continued use of our website and purchasing products constitutes acceptance of these terms and any future updates that may be published.

We collect the information you voluntarily provide when placing an order, submitting an inquiry, subscribing to our newsletter, or contacting us through our website. This may include your name, email address, phone number, delivery address, and any additional details required to process your request and provide a better shopping experience.

Your information is used to process orders, arrange deliveries, provide customer support, respond to inquiries, improve our services, personalize your shopping experience, and send promotional updates only when you have chosen to receive them.

Since we operate using Cash on Delivery (COD), your delivery address and contact number are used solely to confirm, schedule, and successfully complete your order. This information is handled securely and only for order fulfillment purposes.

We never sell or rent your personal information. Limited details such as your name, delivery address, and phone number may be shared only with trusted logistics or delivery partners when necessary to complete your order efficiently.

Our website may use cookies and similar technologies to remember your preferences, improve browsing performance, maintain shopping cart information, analyze website usage, and provide a smoother shopping experience during future visits.

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or accidental loss. Security measures are reviewed regularly to help maintain data protection.

If you subscribe to our newsletter or promotional updates, we may occasionally send information about new arrivals, special offers, seasonal collections, and shopping updates. You may unsubscribe from marketing communications at any time.

Anonymous browsing information such as page visits, device type, browser information, and website interactions may be collected to understand customer behavior, improve website performance, and enhance the overall shopping experience.

Personal information is retained only for as long as reasonably necessary to process orders, provide customer support, maintain business records, improve our services, and fulfill operational requirements before being securely removed when no longer required.

You may request updates to your personal information, correct inaccurate details, modify your communication preferences, or request deletion of information where appropriate. We aim to honor such requests whenever reasonably possible.

Our website may use trusted third-party services to improve functionality, analytics, customer communication, or delivery operations. These providers receive only the information necessary to perform their respective services and are expected to maintain appropriate privacy standards.

This Privacy Policy may be updated periodically to reflect improvements in our services or operational practices. Continued use of our website after any updates indicates your acceptance of the revised Privacy Policy.

Products may be returned within 14 days of delivery, provided they are unused, undamaged, in their original packaging, include all accessories, manuals, tags, and promotional items, and are accompanied by valid proof of purchase. Items that do not meet these conditions may not qualify for a return or refund.

Certain products cannot be returned for hygiene, safety, customization, or clearance reasons. Any item clearly marked as non-returnable, personalized, customized, or final sale at the time of purchase is not eligible for return or exchange unless it arrives damaged or defective.

The 14-day return period begins on the date your order is successfully delivered. Return requests submitted after this period may not be accepted. Customers are encouraged to inspect products promptly after receiving their orders.

To begin a return, submit a return request through the appropriate customer support channel with your order details and the reason for the return. Once approved, return instructions and pickup or shipping guidance will be provided where applicable.

All returned products are inspected after they are received. Refunds or exchanges are approved only after verifying that the item meets our return eligibility requirements and has not been used, damaged, or altered after delivery.

Once a return is approved following inspection, the refund process will begin. Since we operate with Cash on Delivery (COD), customers may be asked to provide the necessary details required to complete the refund through the available refund method.

Approved refunds are typically processed within a reasonable period after successful inspection of the returned product. Processing times may vary depending on operational requirements and the selected refund method.

If a product arrives damaged, defective, or unusable, customers should report the issue as soon as possible after delivery. After verification, we may provide a replacement, exchange, or refund depending on product availability and the nature of the issue.

If you receive a product different from what was ordered, please notify us promptly. Once verified, we will arrange the return of the incorrect product and provide the correct item or another suitable resolution at no additional product cost.

Where a return is approved, return shipping arrangements may be provided depending on the reason for the return. In certain situations, such as returns requested due to a change of mind, applicable return handling or shipping charges may be deducted from the refund amount.

Eligible products may be exchanged for the same item or another available option, subject to stock availability and successful inspection of the returned product. Exchange requests are processed according to our standard return and replacement procedures.

Products clearly identified as Final Sale, Clearance, or otherwise marked as non-returnable are not eligible for return, exchange, or refund unless they are received in a damaged or defective condition. Customers are encouraged to review product details carefully before placing an order.